Privacy & cookies

Data controller

Firon OÜ, Paljassaare tee 47, 10313 Tallinn, Estonia. Email: info@firon.ee. Phone: +372 5599 0014.

What we collect

The enquiry form collects your name and email, optional phone, company name and VAT ID, and a message and/or uploaded files. A message is optional when at least one file has uploaded successfully.

• Contact details from the enquiry form: name, email, phone.
• The enquiry text and any attached files (drawings, specifications, photos).
• A technical record of when the enquiry was sent, used for spam protection.

Why we use it

We use enquiry data to respond, prepare a quotation and handle related correspondence. The enquiry is saved and authorised staff receive a notification.

Files and security

Files are stored in non-public storage. Authorised staff receive a temporary download link; generating a new link through the admin area requires authentication. Notification links last one hour.

How long we keep it

For questions about deleting data or files, email info@firon.ee. No automatic deletion deadline or specific storage region is asserted here.

Your rights

You can ask what data we hold about you, have it corrected or deleted, and object to processing. Contact info@firon.ee. If our answer does not satisfy you, you can contact the Estonian Data Protection Inspectorate (aki.ee).

Necessary cookies

The site uses technical storage only to remember your language choice and your cookie decision. Core functionality depends on it, so it cannot be switched off.

Statistics and analytics

We use Google Analytics 4, Microsoft Clarity and PostHog to see which pages are visited and where visitors get stuck. All of these load only after you consent: before consent no script is loaded, no request is made and none of their cookies are set.

After consent, PostHog also records an anonymous session replay of on-screen actions. Every form field — name, email, phone, message and file selection — is masked in the recording, so form content is never captured. Autocapture is disabled, and we never send these services your name, email, phone or file contents.

Analytics is configured anonymously — statistics are not tied to an individual, no person profiles are created, and the data is never used for ad targeting. If you withdraw consent, collection stops immediately and these services' cookies and stored data are deleted from your device.